Warranties & After-Sales Care
Every Eco Solar installation comes with a 10-year workmanship warranty on top of the manufacturers’ product warranties – plus a free routine check-up two years after installation. Two full-time service staff answer your call and start resolving issues within five working days.
- 10-year workmanship warranty
- 25-year panel and 10-year inverter warranties
- Free routine check-up at two years
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Our team will call you shortly to talk through your options. Need us sooner? Call 1300 475 830.
Warranties at a glance
The key facts, with links to the detail below.
- Workmanship
- 10 years, from Eco Solar Australia
- Solar panels
- 25-year panel warranty
- Inverters
- 10-year inverter warranty
- Batteries
- Manufacturer warranty of around 10 years, depending on brand and model – listed on your quote
- Check-up
- Free routine check-up two years after installation
- Service response
- Issues started within five working days
If something isn’t right
Call us first – we handle the manufacturer for you.
Call our service team
Monday to Saturday, 9am to 5pm. Photos of any error messages help.
We diagnose
Remotely where possible, on site where needed.
We fix or claim
Workmanship issues are fixed by us; product faults are claimed with the manufacturer.
We follow up
We confirm your system is working effectively again.
After-sales services
Battery health check
Capacity, firmware and settings tested so your battery keeps working effectively.
Solar panel cleaning
Removes dust, bird droppings and lichen that cut output and can become health hazards around tank-fed roofs.
Solar panel repairs
Fault finding and inverter repairs, including systems installed by other companies.
Warranty FAQs
What does the workmanship warranty cover?
The installation work itself – mounting, wiring, connections and the way the system was installed – for 10 years.
What is the free two-year check-up?
Two years after installation our technicians come back to check your system at no cost.
Who do I call if my system stops working?
Call us on 1300 475 830. We handle workmanship issues ourselves and manage manufacturer warranty claims for you.
Get a quote you can trust
Upfront pricing, rebates applied and a 10-year workmanship warranty from an established Victorian solar company.